· Bureau of Labor Statistics
·
Economic News Release
·
Productivity and Costs by Industry: Selected Service-Providing Industries
Economic News Release
PRINT:
Productivity
Table 1. Recent labor productivity, unit labor costs, and related data
Table 1. Recent labor productivity, unit labor costs, and related data |
|
||||||||||||||||||||||||||||||
Industry |
2017 NAICS code |
2021 |
Percent change, 2020-2021 |
||||||||||||||||||||||||||||
Labor productivity |
Unit labor costs |
Output |
Hours worked |
Labor compensation |
|||||||||||||||||||||||||||
Utilities |
|||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||
22 |
540.8 |
2.1 |
1.1 |
1.4 |
-0.7 |
2.5 |
|||||||||||||||||||||||||
221 |
|||||||||||||||||||||||||||||||
Power generation and supply |
2211 |
37 7.7 |
2.7 |
-0.3 |
1.8 |
– 0.9 |
|||||||||||||||||||||||||
Natural gas distribution |
2212 |
10 9.1 |
1.0 |
6.6 |
-1.3 |
6.3 |
|||||||||||||||||||||||||
Water, sewage and other systems |
2213 |
5 4.0 |
1.6 |
3.5 |
1.9 |
3.2 |
|||||||||||||||||||||||||
Transportation and Warehousing |
|||||||||||||||||||||||||||||||
Air transportation |
481 |
450.1 |
61.8 |
– 37.2 |
71.3 |
5.9 |
7.6 |
||||||||||||||||||||||||
Line-haul railroads |
482111 |
1 31.2 |
3.9 |
-3.2 |
2.6 |
-1.2 |
|||||||||||||||||||||||||
Truck transportation |
484 |
1,770.5 |
– 0.2 |
7.4 |
7.7 |
10.1 |
|||||||||||||||||||||||||
General freight trucking |
4841 |
1,292.5 |
-1.1 |
4.0 |
8.6 |
1 1.7 |
|||||||||||||||||||||||||
General freight trucking, local |
48411 |
36 3.4 |
7.1 |
-7.4 |
2 0.0 |
12.0 |
11.0 |
||||||||||||||||||||||||
General freight trucking, long-distance |
48412 |
929.1 |
– 2.4 |
6.7 |
4.7 |
7.3 |
11.8 |
||||||||||||||||||||||||
Specialized freight trucking |
4842 |
478.0 |
2.9 |
-2.1 |
8.4 |
5.3 |
6.2 |
||||||||||||||||||||||||
Postal service( 1 ) |
491 |
606.0 |
-3.6 |
-2.3 |
-2.5 |
||||||||||||||||||||||||||
4911 |
|||||||||||||||||||||||||||||||
Couriers and messengers |
492 |
1,22 8.3 |
-0.1 |
15.8 |
1 0.4 |
10.5 |
2 7.8 |
||||||||||||||||||||||||
Warehousing and storage |
493 |
1,653.3 |
– 3.1 |
12.2 |
20.5 |
||||||||||||||||||||||||||
4931 |
|||||||||||||||||||||||||||||||
Information |
|||||||||||||||||||||||||||||||
Publishing |
511 |
815.0 |
12.8 |
1.5 |
14.4 |
16.2 |
|||||||||||||||||||||||||
Newspaper, book, and directory publishers |
5111 |
271.6 |
14.5 |
-10.8 |
-8.0 |
-6.0 |
|||||||||||||||||||||||||
Newspaper publishers |
51111 |
1 13.2 |
6.9 |
-5.3 |
2.4 |
-4.2 |
-3.0 |
||||||||||||||||||||||||
Periodical publishers |
51112 |
75.7 |
13.1 |
-13.2 |
-8.5 |
-10.2 |
|||||||||||||||||||||||||
Software publishers |
5112 |
543.4 |
9.9 |
4.3 |
16.8 |
21.8 |
|||||||||||||||||||||||||
Broadcasting, except Internet |
515 |
23 8.8 |
18.4 |
-9.5 |
8.3 |
-2.0 |
|||||||||||||||||||||||||
Radio and television broadcasting |
5151 |
192.2 |
18.0 |
-8.2 |
– 0.6 |
||||||||||||||||||||||||||
Cable and other subscription programming |
5152 |
46.6 |
20.4 |
-12.1 |
8.8 |
-9.7 |
-4.3 |
||||||||||||||||||||||||
Wired and wireless telecommunications carriers |
5173 |
587.3 |
-2.7 |
3.4 | 0.6 | ||||||||||||||||||||||||||
Wired telecommunications carriers |
517311 |
489.2 |
0.0 | 0.4 | 0.2 | ||||||||||||||||||||||||||
Wireless telecommunications carriers |
517312 |
98.1 |
13.2 |
-5.6 |
– 4.8 |
1.7 | |||||||||||||||||||||||||
Finance and Insurance |
|||||||||||||||||||||||||||||||
Commercial banking |
52211 |
1,358.6 |
-2.6 |
9.1 | |||||||||||||||||||||||||||
Real Estate and Rental and Leasing |
|||||||||||||||||||||||||||||||
Truck, trailer, and RV rental and leasing |
53212 |
93.0 |
3.8 |
9.3 |
9.4 |
||||||||||||||||||||||||||
Professional and Technical Services |
|||||||||||||||||||||||||||||||
Accounting and bookkeeping services |
5412 |
1,188.0 |
6.1 |
9.0 |
|||||||||||||||||||||||||||
54121 |
|||||||||||||||||||||||||||||||
Engineering services |
54133 |
1,070.4 |
4.6 |
-3.3 |
7.8 | 3.1 | |||||||||||||||||||||||||
Administrative and Waste Services |
|||||||||||||||||||||||||||||||
Travel arrangement and reservation services |
5615 |
15 8.7 |
136.8 |
-51.6 |
91.6 |
-19.1 |
-7.3 |
||||||||||||||||||||||||
Health Care and Social Assistance |
|||||||||||||||||||||||||||||||
Medical and diagnostic laboratories |
6215 |
3 25.3 |
3.7 |
13.7 |
15.3 |
11.2 |
31.2 | ||||||||||||||||||||||||
Arts, Entertainment, and Recreation |
|||||||||||||||||||||||||||||||
Amusement parks and arcades |
7131 |
164.5 |
87.4 |
-44.8 |
121.7 |
18.3 |
22.4 |
||||||||||||||||||||||||
Gambling industries |
7132 |
10 5.2 |
8.7 | 37.2 |
26.2 |
24.0 |
|||||||||||||||||||||||||
Accommodation and Food Services |
|||||||||||||||||||||||||||||||
Food services and drinking places |
722 |
10,847.7 |
17.0 |
-6.2 |
29.3 |
21.3 |
|||||||||||||||||||||||||
Restaurants and other eating places |
72251 |
9,880.4 |
14.3 |
-4.0 |
27.0 |
11.1 |
21.9 |
||||||||||||||||||||||||
Full-service restaurants |
722511 |
4625.3 |
25.3 |
-10.4 |
44.2 |
1 5.1 |
29.2 |
||||||||||||||||||||||||
Limited-service eating places |
722513,4,5 |
5255.1 |
5.1 |
13.3 |
|||||||||||||||||||||||||||
Other Services |
|||||||||||||||||||||||||||||||
Automotive repair and maintenance |
8111 |
1,184.5 |
-2.8 |
4.8 |
14.6 |
||||||||||||||||||||||||||
Drycleaning and laundry services |
8123 |
242.0 |
5.2 |
-1.9 |
0.9 | ||||||||||||||||||||||||||
https://www.bls.gov/charts/productivity-service-providing-industries/long-term-percent-change-in-productivity.htm
Industrial Production and Capacity Utilization – G
.1
7
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Current Release
·
Release Dates
·
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·
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·
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·
Data Download
·
Other Data
·
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·
Announcements
·
Technical Q&As
Current Release
ASCII
RSS
Data Download
Release Date: December 15, 2022
Industrial production declined 0
.2
percent in November. Decreases of 0
.6
percent for manufacturing and 0
.7
percent for mining were partly offset by a rebound of
3.6
percent for utilities following three months of declines. At
104
.5
percent of its 2017 average, total industrial production in November was
2.5
percent above its year-earlier reading. Capacity utilization moved down 0.2 percentage point in November to
79.7
percent, a rate that is 0.1 percentage point above its long-run (1972–2021) average.
Industrial Production and Capacity Utilization: Summary
Seasonally adjusted
Make Full Screen
Industrial production |
|
2017=100 |
Percent change |
||||||||||||||||||||||||||||||||||||||||||
2022 |
Nov. ’21 to |
||||||||||||||||||||||||||||||||||||||||||||
June[r] |
July[r] |
Aug.[r] |
Sept.[r] |
Oct.[r] |
Nov.[p] |
||||||||||||||||||||||||||||||||||||||||
Total index |
103 .9 |
104.5 |
104 .4 |
104.8 |
104.7 |
-.2 |
.5 |
-.1 |
.4 | 2.5 | |||||||||||||||||||||||||||||||||||
Previous estimates |
104.1 |
.7 | .1 | ||||||||||||||||||||||||||||||||||||||||||
Major market groups |
|||||||||||||||||||||||||||||||||||||||||||||
Final Products |
10 4.6 |
105.0 |
105.2 |
105.9 |
105.4 |
-.7 |
-.4 |
3.4 |
|||||||||||||||||||||||||||||||||||||
Consumer goods |
104.2 |
105 .3 |
– 1.0 |
.2 |
1.8 |
||||||||||||||||||||||||||||||||||||||||
Business equipment |
96.8 |
97.5 |
98.4 |
99.0 |
99.5 |
98.7 |
.9 |
-.8 |
5.7 |
||||||||||||||||||||||||||||||||||||
Nonindustrial supplies |
101.8 |
102.1 |
101.9 |
102.2 |
101.7 |
.3 |
-.3 |
||||||||||||||||||||||||||||||||||||||
Construction |
104.3 |
– 1.2 |
.6 | ||||||||||||||||||||||||||||||||||||||||||
Materials |
105.1 |
-.6 |
|||||||||||||||||||||||||||||||||||||||||||
Major industry groups |
|||||||||||||||||||||||||||||||||||||||||||||
Manufacturing (see note below) |
101.1 |
101.5 |
10 1.6 |
102.0 |
1.2 | ||||||||||||||||||||||||||||||||||||||||
10 1.3 |
102.3 |
||||||||||||||||||||||||||||||||||||||||||||
Mining |
115.4 |
116.9 |
116.7 |
118.8 |
118.0 |
117.2 |
1.6 | 1.3 |
6.3 |
||||||||||||||||||||||||||||||||||||
Utilities |
107.6 |
107.7 |
106.3 |
102.9 |
106.6 |
-1.3 |
-2.0 |
3.6 | 4.6 |
Make Full Screen
Capacity utilization |
Percent of capacity |
Capacity |
||||||||||||||||||||||
Average |
1988- |
1990- |
1994- |
|
|
|
||||||||||||||||||
Total industry |
79.6 |
85.2 |
78.8 |
85.0 |
66.6 |
79.0 |
79.7 |
80.0 |
79.9 |
80.1 |
||||||||||||||
79.8 |
80.2 |
|||||||||||||||||||||||
78.2 |
85.6 |
77.3 |
84.7 |
63.4 |
78.7 |
78.9 |
79.1 |
79.3 |
79.5 |
1.0 | ||||||||||||||
86.3 |
86.2 |
84.3 |
88.6 |
85.9 |
87.8 |
88.2 |
89.6 |
88.9 |
||||||||||||||||
92.9 |
84.5 |
78.0 |
73.0 |
75.9 |
74.7 |
73.1 |
72.0 |
74.4 |
2.6 |
|||||||||||||||
Stage-of-process groups |
||||||||||||||||||||||||
Crude |
85.5 |
87.9 |
84.8 |
90.0 |
76.9 |
86.6 |
87.1 |
86.4 |
87.3 |
86.0 |
||||||||||||||
Primary and semifinished |
86.5 |
63.5 |
78.4 |
78.3 |
77.8 |
78.1 |
||||||||||||||||||
Finished |
76.7 |
83.3 |
77.5 |
80.7 |
66.4 |
77.6 |
[r] Revised. [p] Preliminary.
Market Groups
Decreases were broad based across market groups with the primary exceptions of consumer energy products, energy materials, and defense and space equipment. The output of consumer durables fell about 2 percent, led by automotive products, while the output of consumer non-energy nondurables decreased about 1/2 percent. The production of business equipment fell 0.8 percent, reflecting decreases for transit equipment and for industrial and other equipment. The indexes for construction supplies, business supplies, durable materials, and nondurable materials all declined 1/2 percent or less.
Industry Groups
Manufacturing output decreased 0.6 percent in November but remained 1.2 percent above its year-earlier level. The indexes for durable and nondurable manufacturing both declined 0.6 percent, and the index for other manufacturing (publishing and logging) slipped 0.4 percent. Within durables, increases were recorded by wood products, by computer and electronic products, and by aerospace and miscellaneous transportation equipment; these gains were outweighed by losses for other industries, particularly for motor vehicles and parts. Within nondurables, most industries registered decreases, with only printing and support posting an increase.
Mining output declined 0.7 percent. The indexes for oil and gas extraction and for oil and gas well drilling also each fell 0.7 percent; the decrease for drilling followed more than two years of nearly uninterrupted increases. The output of utilities strengthened 3.6 percent in November, as a decrease for natural gas utilities partly offset an increase for electric utilities.
Capacity utilization for manufacturing fell 0.6 percentage point in November to 78.9 percent, a rate that is 0.7 percentage point above its long-run average. The operating rate for mining fell 0.7 percentage point to 88.2 percent, while the operating rate for utilities increased 2.4 percentage points to 74.4 percent. Capacity utilization for mining was 1.9 percentage points above its long-run average, but the rate for utilities remained substantially below its long-run average of 84.7 percent.
Note. The statistics in this release cover output, capacity, and capacity utilization in the U.S. industrial sector, which is defined by the Federal Reserve to comprise manufacturing, mining, and electric and gas utilities. Mining is defined as all industries in sector 21 of the North American Industry Classification System (NAICS); electric and gas utilities are those in NAICS sectors 2211 and 2212. Manufacturing comprises NAICS manufacturing industries (sector 31-33) plus the logging industry and the newspaper, periodical, book, and directory publishing industries. Logging and publishing are classified elsewhere in NAICS (under agriculture and information respectively), but historically they were considered to be manufacturing and were included in the industrial sector under the Standard Industrial Classification (SIC) system. In December 2002 the Federal Reserve reclassified all its industrial output data from the SIC system to NAICS.
G.17 Release Tables:
·
Summary: Industrial Production and Capacity Utilization
·
Chart 1: Industrial Production, Capacity, and Capacity Utilization
·
Chart 2: Industrial Production and Capacity Utilization
·
Chart 3: Industrial Production of Selected Industries
·
Table 1: Industrial Production: Market and Industry Groups (percent change)
·
Table 2: Industrial Production: Special Aggregates and Selected Detail (percent change)
·
Table 3: Motor Vehicle Assemblies
·
Table 4: Industrial Production Indexes: Market and Industry Group Summary
·
Table 5: Industrial Production Indexes: Special Aggregates
·
Table 6: Diffusion Indexes of Industrial Production
·
Table 7: Capacity Utilization: Manufacturing, Mining, and Utilities
·
Table 8: Industrial Capacity: Manufacturing, Mining, and Utilities (percent change)
·
Table 9: Industrial Production: Gross Value of Products and Nonindustrial Supplies
·
Table 10: Gross-Value-Weighted Industrial Production: Stage-of-Process Groups
·
Table 11: Historical Statistics for IP, Capacity, and Utilization: Total Industry
·
Table 12: Historical Statistics for IP, Capacity, and Utilization: Manufacturing
·
Table 13: Historical Statistics for IP, Capacity, and Utilization: Total Industry excluding Selected High-Technology Industries
·
Table 14: Historical Statistics for IP, Capacity, and Utilization: Manufacturing excluding Selected High-Technology Industries
·
Table 15: Industrial Production: Reliability Estimates
Back to Top
Last Update: December 15, 2022
Module 1 – Case
SUSTAINABLE MANUFACTURING AND SERVICE
Assignment Overview
Trends in Manufacturing Sustainability and Productivity
Sustainability in all sectors is a growing movement embraced by manufacturers globally. Productivity Trends in manufacturing have changed over the years.
Case 1 Resources
Carbon-neutral manufacturing is possible: here’s how
(2022)
8 innovations in advanced manufacturing that support enhanced ESG reporting
(2022)
Global lighthouses are revolutionizing the world of sustainable manufacturing – but what exactly are they?
(2021)
Productivity vs Efficiency in Manufacturing: What’s the Difference in 2022?
(2021)
Building a more competitive US manufacturing sector
(2021)
Manufacturing reimagined: from improved productivity to profitable growth
(2021)
5 Considerations for Sustainable Manufacturing Excellence
(2021)
Case Assignment
Manufacturing Research and Analysis
Download the following spreadsheet for your Case 1 Assignment: DATA AND SCENARIOS.
Productivity
· Research manufacturing productivity. Provide a general definition based on the research.
· Research and discuss three trends in productivity. (Research Support Required – look for articles no more than 3 years old). This section must be 1 page in length.
Consumer Good Application
The course spreadsheet located below contains an Assigned Consumer Good and a link to the Federal Reserve website which lists six months of seasonally adjusted
Industrial Production and Capacity Utilization
data. Fill in the table.
Industrial Production and Capacity Utilization – G.17 Board of Governors of the Federal Reserve System |
||||||||||||||||||||||||||||
Product |
*IP Proportion |
Add Month |
||||||||||||||||||||||||||
Add Consumer Good |
|
|||||||||||||||||||||||||||
Total Index |
||||||||||||||||||||||||||||
* IP proportion data – estimates of the industries’ relative contributions to overall IP growth in the following year. |
Provide a brief written description of the table. Describe overall industrial production and that of the assigned consumer good during the six months and the industries’ relative contributions to overall IP growth in the following year.
Research the assigned consumer good from a production and market standpoint. Describe what is happening with the product during the 6 months. Find a balance between explanations, data, and statistics provided. You must decide what information should be included in this section. Include an industry-specific application for a productivity trend. This section must be ¾ of a page in length.
Industrial/Business Good Application
The course spreadsheet located below contains an Assigned Industrial/Business Good and a link to the Federal Reserve website which lists six months of seasonally adjusted
Industrial Production and Capacity Utilization
data. Fill in the table.
Add Industrial/Business Good |
* IP proportion data – estimates of the industries’ relative contributions to overall IP growth in the following year. |
Provide a brief written description of the table. Describe overall industrial production and that of the assigned Industrial/Business good during the six months and the industries’ relative contributions to overall IP growth in the following year.
Research the assigned Industrial/Business good from a production and market standpoint. Describe what is happening with the product during the 6 months. Find a balance between explanations, data, and statistics provided. You must decide what information should be included in this section. Include an industry-specific application for a productivity trend. This section must be ¾ of a page in length.
Sustainability
· Research sustainability in manufacturing. Provide a general definition based on the research.
· Research and discuss three trends in manufacturing sustainability. Use applications in the two industries represented by the assigned goods. (Research Support Required – look for articles no more than 3 years old). This section must be 1 page in length.
No quotations are permitted in this paper. Since you are engaging in research,
cite
and
reference the sources in APA format
. NOTE: failure to use research with accompanying
citations
to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper, not a personal one based on feelings. It must be written in the third person. This means words like “I,” “we,” and “you” are not appropriate.
—————————————————————————————————————————————
This is the
Data and Scenarios
file that will be used for class. Download. Select the corresponding worksheet to access information and data for the specific assignment.
**********NEW DATA AND SCENARIOS ARE USED EACH SESSION**********
If you procure old assignments from students or websites and use the data for your assignment, you will receive a zero because it is considered a violation of the University’s academic integrity policy. The case will be referred and become part of your collegiate record. In certain circumstances, you may be awarded an F for the course.
If you are taking this class for a second time, submission of past work involving the data sets will result in a zero for the assignment. Your answers will be wrong since you are working with a different set of numbers, products, companies, or scenarios.
**********NEW DATA AND SCENARIOS ARE USED EACH SESSION**********
Assignment Expectations
Use the APA-formatted template (
OPM300 Case1
) to create your submission.
· The template is set up in APA 7: double-spacing, font, margins, headings, page breaks, APA help links.
Your submission will include:
· Trident University International’s cover page
· A paper with APA citations (2- to 3-sentence introduction, 3 1/2-page body, 2- to 3-sentence conclusion)
· The reference list page in APA format
1
3
OPM300 Case 1
OPM300 Case 1
Your Name
Trident University International
OPM300 Introduction to Operations Management
Due Date
OPM300 Case 1
Remember to always indent the first line of a paragraph (use the tab key) or paragraph formatting (see below). The introduction should be short (2-3 sentences). The margins, font size, spacing, and font type (bold or plain) are set in APA format. While you may change the names of the headings, do not change the formatting or style of font except as specified below. This template uses Times New Roman 12-point. You may also use: Calibri (11), Arial (11), Georgia (11) or Lucida Sans Unicode (10).
No quotations are permitted in this paper. Since you are engaging in research, be sure to
cite
and
reference the sources in APA format
. NOTE: failure to use research with accompanying
citations
to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. It must be written in the third person; this means words like “I”, “we”, and “you” are not appropriate.
**********NEW DATA AND SCENARIOS ARE USED EACH SESSION**********
If you procure old assignments from students or websites and use the data for your assignment, you will receive a zero because it is considered a violation of the University’s academic integrity policy. The case will be referred and become part of your collegiate record. In certain circumstances, you may be awarded an F for the course.
If you are taking this class for a second time, submission of past work involving the data sets will result in a zero for the assignment. Your answers will be wrong since you are working with a
different set of numbers, products, companies, or scenarios.
**********NEW DATA AND SCENARIOS ARE USED EACH SESSION**********
Productivity
Research manufacturing productivity. Provide a general definition based on the research. Research and discuss three trends in productivity. (Research Support Required- look for articles no more than 3 years old) This section must be 1 page in length.
Consumer Good Application
The course spreadsheet located below contains an
Assigned
Consumer Good
and a link to the Federal Reserve website which lists six months of seasonally adjusted
Industrial Production and Capacity Utilization
data. Fill in the table.
Table 1
Industrial Production and Capacity Utilization
Industrial Production and Capacity Utilization – G.17 |
|
|||||||||||||||||||||||||||
Product |
*IP Proportion |
Add Month |
||||||||||||||||||||||||||
Add Consumer Good |
||||||||||||||||||||||||||||
Total Index |
||||||||||||||||||||||||||||
* IP proportion data – estimates of the industries’ relative contributions to overall IP growth in the following year. |
Provide a brief written description of the table. Describe overall industrial production and that of the
assigned consumer good
during the six months and the industries’ relative contributions to overall IP growth in the following year.
Industrial/Business Good Application
The course spreadsheet located below contains an
Assigned
Industrial/Business Good
and a link to the Federal Reserve website which lists six months of seasonally adjusted
Industrial Production and Capacity Utilization data. Fill in the table.
Table 2
Industrial Production and Capacity Utilization
Industrial Production and Capacity Utilization – G.17 Board of Governors of the Federal Reserve System |
Add Industrial/Business Good |
Provide a brief written description of the table. Describe overall industrial production and that of the
assigned Industrial/Business good
during the six months and the industries’ relative contributions to overall IP growth in the following year.
Research the
assigned Industrial/Business good
from a production and market standpoint. Describe what is happening with the product during the 6 months. Find a balance between explanations, data and statistics provided. You must decide what information should be included in this section. Include an industry-specific application for a productivity trend. This section must be ¾ of a page in length.
Sustainability
Research sustainability in manufacturing. Provide a general definition based on the research.
Research and discuss three trends in manufacturing sustainability. Use applications in the two industries represented by the assigned goods. (Research Support Required- look for articles no more than 3 years old). This section must be 1 page in length.
Conclusion
Add some concluding remarks: 2 to 3-sentence conclusion.
References
Below are some basic rules to follow when creating a reference list:
· Begin your reference list on a new page.
· The word References should be centered and bold at the top of the page.
· Double-space your reference list.
· For each author, list the last name first followed by the initials for their first and middle names.
·
Arrange your reference list alphabetically by the last name of the author.
· Use a hanging indent after the first line of your citation (Word does this for you). Type your entry and then click “Paragraph” on the HOME tab to create the “hanging indent.”
APA has a handout
for the most common types of references.
Initial post occurs in a timely manner, within the first 6 days of the module start, allowing ample time for classmates to respond and engage.
The initial post demonstrates a clear reflection and understanding of all aspects of the discussion question(s); Use of factual, relevant information and
development of
the concepts are fully evident. All questions in the prompt are completely addressed. The post is at least 150+ words in length.
There were at least two
substantive replies to peers. Overall, the replies demonstrated analysis of others’ posts, extended meaningful discussions by building on previous posts, and offered alternative perspectives. Each reply was 100+ words.
1
3
OPM300 SLP 1
OPM300 SLP 1
Your Name
Trident University International
OPM300 Introduction to Operations Management
Due Date
OPM300 SLP 1
Remember to always indent the first line of a paragraph (use the tab key) or paragraph formatting (see below). The introduction should be short (2-3 sentences). The margins, font size, spacing, and font type (bold or plain) are set in APA format. While you may change the names of the headings, do not change the formatting or style of font except as specified below. This template uses Times New Roman 12-point. You may also use: Calibri (11), Arial (11), Georgia (11) or Lucida Sans Unicode (10).
No quotations are permitted in this paper. Since you are engaging in research, be sure to
cite
and
reference the sources in APA format
. NOTE: failure to use research with accompanying
citations
to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. It must be written in the third person; this means words like “I”, “we”, and “you” are not appropriate.
**********NEW DATA AND SCENARIOS ARE USED EACH SESSION**********
If you procure old assignments from students or websites and use the data for your assignment, you will receive a zero because it is considered a violation of the University’s academic integrity policy. The case will be referred and become part of your collegiate record. In certain circumstances, you may be awarded an F for the course.
If you are taking this class for a second time, submission of past work involving the data sets will result in a zero for the assignment. Your answers will be wrong since you are working with a
different set of numbers, products, companies, or scenarios.
**********NEW DATA AND SCENARIOS ARE USED EACH SESSION**********
Service Productivity
The course spreadsheet located in Case 1 contains an
assigned service industry
that will be the focus of this SLP.
Using data from
Recent labor productivity, unit labor costs, and related data
, complete the table.
Table 1
Add Assigned Service Industry
Add Assigned Service Industry |
|
||||||||||
Employment (thousands) |
|||||||||||
Percent change: INSERT YEARS |
Labor productivity |
||||||||||
Unit labor costs |
|||||||||||
Output |
|||||||||||
Hours worked |
|||||||||||
Labor compensation |
|||||||||||
Source: U.S. Bureau of Labor Statistics |
After adding data to the table based on the
assigned service industry,
provide a brief written description of the table’s contents.
Using this BLS data link below (plus the specified tables) and other resources, research the
assigned service industry
from a productivity standpoint.
Average annual percent change in productivity
· 1-year change in productivity
· Average annual percentage change in productivity
· Percentage change in productivity by select periods (2 most recent)
Describe what was happening in the
assigned service industry
during the reporting period. Find a balance between explanations, data and statistics provided. You must decide what information should be included in this section. Include an industry-specific application for a productivity trend. (Research Support Required- look for articles no more than 3 years old). This section must be 1 page in length.
Effects of the Pandemic on Service Productivity
Continue working with the
assigned service industry
, and research the effects of the pandemic. Discuss trends, issues, and best practices for optimizing service productivity in the industry. (Research Support Required- look for articles no more than 2 years old). This section must be 1 page in length.
Conclusion
Add some concluding remarks: 2 to 3-sentence conclusion.
References
Below are some basic rules to follow when creating a reference list:
· Begin your reference list on a new page.
· The word References should be centered and bold at the top of the page.
· Double-space your reference list.
· For each author, list the last name first followed by the initials for their first and middle names.
·
Arrange your reference list alphabetically by the last name of the author.
· Use a hanging indent after the first line of your citation (Word does this for you). Type your entry and then click “Paragraph” on the HOME tab to create the “hanging indent.”
APA has a handout
for the most common types of references.
Module 1 – SLP
SUSTAINABLE MANUFACTURING AND SERVICE
Focus on Optimizing Service Productivity
A labor force that worked on-site for decades shifted to remote during the pandemic and lockdowns. Industries and companies had mixed success with the work-from-home model. As the variants are winding down, some organizations are bringing back workers while others opted to permanently move to off-site employment. In many cases, the steady or improved worker productivity left the door open for staff to work from anywhere in the world. Let’s look at service productivity over time and the effects of COVID-19.
Session Long Project 1 Resources
Productivity In A Service Economy
(2022)
Why Hasn’t Technology Lead to More Productivity Improvement?
(2022)
Productivity Gains Will Outlast the Pandemic
(2022)
The Rise Of Productivity As A Service In The Coworking Model
(2021)
Impacts of the COVID-19 pandemic on productivity growth in Canada
(2021)
SLP
Service Productivity
Use the
DATA AND SCENARIOS file for this assignment.
The course spreadsheet located in Case 1 contains an assigned service industry that will be the focus of this SLP.
Using data from
recent labor productivity, unit labor costs, and related data
, complete the table.
Add Assigned Service Industry | |||||||
Employment (thousands) |
|||||||
Percent change: INSERT YEARS |
Labor productivity |
||||||
Unit labor costs |
|||||||
Output |
|||||||
Hours worked |
|||||||
Labor compensation |
|||||||
Source: U.S. Bureau of Labor Statistics |
After adding data to the table based on the assigned service industry, provide a brief written description of the table’s contents.
Using the BLS data link below (plus the specified tables) and other resources, research the assigned service industry from a productivity standpoint.
Average annual percent change in productivity
· 1-year change in productivity
· Average annual percentage change in productivity
· Percentage change in productivity by select periods (2 most recent)
Describe what was happening in the assigned service industry during the reporting period. Find a balance between explanations, data, and statistics provided. You must decide what information should be included in this section. Include an industry-specific application for a productivity trend. (Research Support Required – look for articles no more than 3 years old). This section must be 1 page in length.
Effects of the Pandemic on Service Productivity
Continue working with the assigned service industry, and research the effects of the pandemic. Discuss trends, issues, and best practices for optimizing service productivity in the industry. (Research Support Required- look for articles no more than 3 years old). This section must be 1 page in length.
No quotations are permitted in this paper. Since you are engaging in research,
cite
and
reference the sources in APA format
. NOTE: failure to use research with accompanying
citations
to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper, not a personal one based on feelings. It must be written in the third person. This means words like “I,” “we,” and “you” are not appropriate.
SLP Assignment Expectations
Use the template (
OPM300 SLP1
) to create your submission.
· The template is set up in APA 7: double-spacing, font, margins, headings, page breaks, APA help links.
Your submission will include:
· Trident University International’s cover page
· A paper with APA citations (2- to 3-sentence introduction, 2 ½ -page body, 2- to 3-sentence conclusion)
· The reference list page in APA format
Table of Contents
Module 1: Sustainable Manufacturing and Service
Discussion: Dysfunctional Operations
Discussion: Dysfunctional Operations
Previous
Next
Service Snafus
Almost everyone has had a less-than-desirable service experience: at a restaurant, healthcare setting, during the purchase process, a delivery gone wrong, or when reaching out by phone, in person, online, chat, or texting for help. When we receive bad service, it is because something went wrong in the operation. Is it a process issue, a people problem, or both?
Module 1 Discussion Week 1 Resources
A Hot Startup Market Demands You Prioritize Customer Experience
(2022)
Contact Centre Operations: Keep it Simple, Keep it Human
(2022)
From speech to insights: The value of the human voice
(2022)
Poor Customer Service Threatens $4.7 Trillion in Annual Revenue Globally as Companies Struggle to Retain Staff
(2021)
Customer Service Is Not All About Problem Resolution
(2021)
Service Operations Manager: Who They Are, What They Do, & How Much They Make
(2021)
Manufacturing versus Service Operations
(2021)
Week 1 Discussion Post
Before making improvements in service operations, companies need to understand what is working and what is not.
· Share a bad customer service experience.
· Provide research to support techniques or processes that can be used by the company to improve this aspect of its service operation. (Research Support Required – look for articles no more than 3 years old).
This post should be 1-2 paragraphs in length (at least 100 words). Since you are engaging in research,
cite
in the body of the post and
add a reference list in APA format
. NOTE: failure to use research with
accompanying in-text citations
to support content will result in reduced scoring “Level 2-Developing” on the grading rubric.
Week 1 Interactive Response to Classmate
Select a classmate’s post and share your opinion about why you think the mistake happened. Be sure to explain why you arrived at this conclusion.
The reply should be one paragraph in length (or about 50 words) and must be substantive. Do not simply say “I agree” or “That is great.” Specify why and be detailed in your explanation. You may use research in your response, but it is not required.
Week 2 Discussion Post
Manufacturing Messes
The COVID-19 pandemic ushered in uncertainty for manufacturers. Scarce materials, an unsteady workforce, and spiraling costs left factories and plants empty or functioning at partial capacity. Some businesses got creative while others closed permanently.
Module 1 Discussion Week 2 Resources
Manufacturing ends 2021 with sequential decline but still on a growth track in 2022
(2022)
Manufacturing CEOs Focusing on Supply Chain Issues
(2022)
What lies ahead for the manufacturing & supply chain sectors
(2022)
Operations Managers: Rising to the Challenges of 2021
(2021)
Research issues faced by manufacturers since the pandemic began. Select one problem and share how a company overcame it or was hindered by it. (Research Support Required – look for articles between 2020 to the present).
This post should be 1-2 paragraphs in length (at least 100 words). Since you are engaging in research,
cite in the body of the post and
add a reference list in APA format. NOTE: failure to use research with
accompanying in-text citations to support content will result in reduced scoring “Level 2-Developing” on the grading rubric.
Week 2 Interactive Response to Classmate
Select a classmate’s post and share your opinion on the scenario. Critique how it was handled by the company.
Each reply should be one paragraph in length (or about 50 words) and must be substantive. Do not simply say “I agree” or “That is great.” Specify why and be detailed in your explanation. You may use research in your response, but it is not required.
In your own words, respond to the discussion and comments of classmates. Grades will be based on effectual, concise, and interactive feedback. The excessive use of quotes will directly impact performance since this indicates a lack of comprehension and shows that you may not have mastered the concepts.
Why a discussion post and reply each week? Planning and time management are invaluable skills for business professionals who juggle jobs, personal lives, and other endeavors. Coming to terms with balancing priorities in an academic setting is a transferable skill to the workplace. Making optimum decisions about scheduling can help you excel along the career path.
Select the corresponding worksheet to access information and data for the specific assignment.
**********NEW DATA AND SCENARIOS ARE USED EACH SESSION**********
If you procure old assignments from students or websites and use the data for your assignment, you will receive a zero because it is considered a violation of the University’s academic integrity policy. The case will be referred and become part of your academic record. In certain circumstances, you may be awarded an F for the course.
If you are taking this class for a second time, submission of past work involving the data sets will result in a zero for the assignment. Your answers will be wrong since you are working with a different set of numbers or a different industry.
**********NEW DATA AND SCENARIOS ARE USED EACH SESSION**********
https://www.federalreserve.gov/releases/g17/current/table1e_sup.htm
SOURCE OF DATA:
https://www.bls.gov/charts/productivity-service-providing-industries/long-term-percent-change-in-productivity.htm
Pandemic Success | Filed Bankruptcy |
Zoom | Hertz |
Industry Hiring in Pandemic | Industry Layoffs due to Pandemic |
Commercial Truck Drivers | Hospitality – Restaurants/hotels) |
Company | |
Cadbury |
VE Commercial Vehicles Ltd. |
Module 1
Required Reading
Case 1 Resources
Carbon-neutral manufacturing is possible: here’s how
(2022)
8 innovations in advanced manufacturing that support enhanced ESG reporting
(2022)
Global lighthouses are revolutionizing the world of sustainable manufacturing – but what exactly are they?
(2021)
Productivity vs Efficiency in Manufacturing: What’s the Difference in 2022?
(2021)
Building a more competitive US manufacturing sector
(2021)
Manufacturing reimagined: from improved productivity to profitable growth
(2021)
5 Considerations for Sustainable Manufacturing Excellence
(2021)
Session Long Project 1 Resources
Productivity In A Service Economy
(2022)
Why Hasn’t Technology Lead to More Productivity Improvement?
(2022)
Productivity Gains Will Outlast the Pandemic
(2022)
The Rise Of Productivity As A Service In The Coworking Model
(2021)
Impacts of the COVID-19 pandemic on productivity growth in Canada
(2021)
Module 1 Discussion Week 1 Resources
A Hot Startup Market Demands You Prioritize Customer Experience
(2022)
Contact Centre Operations: Keep it Simple, Keep it Human
(2022)
From speech to insights: The value of the human voice
(2022)
Poor Customer Service Threatens $4.7 Trillion in Annual Revenue Globally as Companies Struggle to Retain Staff
(2021)
Customer Service Is Not All About Problem Resolution
(2021)
Service Operations Manager: Who They Are, What They Do, & How Much They Make
(2021)
Manufacturing versus Service Operations
(2021)
Module 1 Discussion Week 2 Resources
Manufacturing ends 2021 with sequential decline but still on a growth track in 2022
(2022)
Manufacturing CEOs Focusing on Supply Chain Issues
(2022)
What lies ahead for the manufacturing & supply chain sectors
(2022)
Operations Managers: Rising to the Challenges of 2021
(2021)
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