This week, you will reassess your knowledge, skills, and abilities as you examine working with a multigenerational workforce.

Assignment Instructions

The United States is often called a “melting pot”—referencing the diversity of the population. That diversity is reflected in many different ways: gender, ethnicity, race, religion, culture, and generational values that are generally a function of age.

This assignment asks you to explore and explain how generational values impact organizational culture and the challenges created as workforce diversity increases. A major component of this assignment is to develop tactics that are necessary to ensure effective and efficient attainment of organizational objectives given a generationally diverse workforce.

For help finding peer-reviewed articles, refer to How Do I Find Peer-Reviewed Articles?

Your assignment will be graded on the following criteria:

  1. Apply scholarly literature to explain the values of generational cohorts that exist in your workplace.
    • Identify at least three generational cohorts (for example, Baby Boomers, Generation X, Generation Y, or others) that exist in your workplace.
    • Drawing from the assigned readings and recent scholarly literature (that is, peer-reviewed journals), briefly explain the values of each generational cohort.
  2. Apply EI to address intergenerational conflicts in your workplace.
    • Identify one common workplace conflict for each pairing of generational cohorts, for a total of 3 conflicts. For example: a) Boomers and Gen X; b) Boomers and Gen Y; c) Gen X and Gen Y.
    • Explain how a leader or manager with high EI in your workplace might integrate EI to address those conflicts. For example, they might vary their communication methods (listening, giving feedback, and mentoring) in response to differing generational values.
  3. Synthesize scholarly literature to explain the advantages and disadvantages of a multigenerational workforce in delivering care to a diverse patient population.
    • To “synthesize” is to summarize evidence from multiple sources in your own words, present the evidence in an organized way, and effectively develop your own position on the topic. Consider how your sources relate to one another: How are they similar and different? Why are these relationships important? Report information from your sources accurately and demonstrate a full understanding of the sources.
    • What does recent scholarly literature suggest about the value of a multigenerational workforce?
    • What risks have been associated with a multigenerational workforce?
    • How do those potential strengths and weaknesses interact with respect to the diversity of the patient population?
  4. Evaluate the limitations of categorizing employees based on their generational cohorts.
    • To “evaluate” is to make value judgments about a particular subject according to a set of criteria, in order to determine its worth or significance. A further goal of evaluation may be to improve effectiveness or to inform decisions.
    • What are the challenges of grouping people into such broad categories?
    • Explain how managers must be aware of these issues when dealing with employees.
  5. Use paraphrasing and summarization to represent ideas from external sources.
    • “Paraphrasing” is translating another person’s ideas into your own words in a passage of roughly the same length as the original. Like quotations, paraphrases are still based on someone else’s ideas and must be cited.
    • “Summarizing” involves briefly describing, in your own words, the main points or key terms from a source. The purpose of a summary is to take the most salient information from a greater body of work and distill it into a sentence or a paragraph. Summaries must be cited.

Additional Requirements

  • You are expected to draw meaningful content from at least two recent articles (no more than 5 years old) from scholarly (peer-reviewed) research journals.
  • Your paper is expected to offer an assessment of the empirical findings of the articles and offer insights into the managerial implications.
  • Note: You may use the assigned readings as part of the paper, but these readings do not count toward the two that are required.
  • The paper should be at least 8 pages (double-spaced), but no more than 12 pages in length.
  • A title page and reference are required (these are not part of the page count).
  • An abstract is not required.
  • The format should not take a question-answer approach; rather, it should use a standard narrative approach.

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