At Scholars Dom, we value the privacy of our clients and we will do everything in our power to ensure that any information you share with us is not shared with third parties. Your data is not shared even with the writer working on your order. No one will ever know you are working with us and even your writer will not know your name, learning institution, location, or email address.

You are not allowed to share personal data between you and the writer working or your order and doing so is against our policy. Ensure any communication between you and the writer is strictly business.

Before you decide to place your order or share any personal data with us, make sure you go through this Privacy Policy to learn how the data you share with us is collected, processed, or stored. If you disagree with any part of this Privacy Policy, do not share any data with us.

Our Fundamental Principles

Your privacy is very important to us and we have developed the following fundamental principles to ensure the full protection of your data.

1. We only collect the data that is important in the processing of your order.
2. Your data is only kept as long as it is required for service provision or when it is required by the law.
3. You can easily control what information on this website is shared publicly (or kept private), indexed by search engines, and permanently deleted.
4. We want you to understand how we gather, use, and share your personal information.

This Privacy Policy incorporates and clarifies the above principles.

Feel free to contact our support team in case of unresolved concerns or any issues you feel have not been resolved to your satisfaction on our Privacy Policy before you share any data with us or make payment on our website.

What Is The Purpose Of This Privacy Policy?

This Privacy Policy aims to assure our customers that any data they share with us is safe and there is nothing to worry about when ordering with us. Any data you share with us will remain private and secure as long as it is in our database. All our payment procedures are secure and private to ensure the safety of our clients.

Any data that can directly or indirectly refer to you as a natural person consists of your “personal data” and we shall protect it with strict accuracy. This Privacy Policy ensures safe and secure services for all your needs. For more safety measures, our Privacy Policies are subject to periodic changes which often happen during our scheduled website updates. We understand that clients expect the best from us and that is exactly what we offer.

What Does This Privacy Policy Cover?                                                                                                          

This Privacy Policy applies to any information we collect or you share with us when you use:

1. Our website- Scholars Dom
2. Our mobile applications.
3. Other products and services are available on or through our website.

Throughout this Privacy Policy, the term “we” has been used to refer to our website, mobile applications, and other products and services that have been referred to as “services”.

How Can We Receive Your Information?

We can receive your data from you or our partners through contracts or other legal arrangements you may have with us or with them on behalf of us to fulfill a contract/legal obligation. We may get your permission or consent directly or from third parties whom you have permitted to share the data with us.

The type of information that we collect from our clients

We collect the following information when you place an order or visit our website.

1. Personally identifiable information

This is the information that differentiates you from other clients who might use your mobile, computer, or any of your devices to access our services. This information includes:

1. • Your full names
   • Phone number
   • Email address
   • country

When you make payments for services on our website, we do not save any information related to payment as it is your bank or PayPal that handles all the transactions on our behalf.

1. Non-personally identifiable information

This is general information that we collect when you visit our website and it includes:

1. • IP address
   • Web browser
   • Pages visited
   • Links clicked
   • Amount of time spent on each page

Below are some types of Personal Data we collect and the purposes for processing this data.

Information Collected When Placing Your Order

When placing your order, you may be requested to share the following information with us:

• Your name, billing address, e-mail address, and telephone number(s).
• Paper details of the order that you place on our website and information, necessary for order completion.
• Recorded Chat and phone conversations.

Why Do We Collect Your Personal Data?

We may collect your data for any or all of the following reasons:

• To facilitate the delivery of a service you have ordered from us.
• To share information with you about a product or service you have shown interest in purchasing.
• To pass information to you about products or services you have purchased from us or related products and services.
• To deliver products and services you have purchased from us under a contract.
• For legal reasons, such as when you have entered into a contract with us.
• To pass information to you about a product or service that you have agreed to receive.
• For internal record keeping, billing, accounting, and market research purposes.
• To respond to any queries, complaints, or requests for further information.
• To customize the content and/or layout of the Service.
• To notify you about important changes and alterations to the Service.

Except as it has been stated above, we will not sell, distribute, or disclose your data to third parties without your consent, unless on occasion required or permitted by law.

Grounds For Collecting Information From You.

We can collect your data in any of the following cases:

• When we have a legal reason. For instance when we are allowed by the law or under a contract to collect the data.
• When you have purchased a product or service from us.
• When you have permitted us to collect the data for a specific purpose such as to provide a service or newsletter.

Legal Basis We Have For Processing Your Data

We can process your data for any of the following reasons.

• We have a contract with you.
• You have permitted us to do so.
• We must provide services to you because you have ordered them.
• You have asked us to do so.
• To comply with the law.

The above reasons are the reasons why we may legally process the data we hold about you

Ways Of Giving Information

You can share your personal data with us in any of the following ways.

• By filling in a form or emailing us.
• By posting your order on our website.
• Posting reviews and feedback on the website.
• By contacting us through our phone numbers.

The data you share with us here can be personal, financial, educational, or any other information related to your order.

Information We Receive From Other Sources

We may receive your personal information from other sources. This can happen when you use any of the other websites we operate, any other services we provide, or from our business partners who are entitled to collect data on our behalf.

We can also receive your data from other third parties whom we work with as part of the service we deliver to you or for other legal reasons. These third parties include business partners, analytics providers, credit reference agencies, search information providers, etc.

Files. The files you upload, download, or access with the website can be collected and stored in our database. For that reason, avoid sharing files that you are not allowed to use or those that contain your personal data or the personal data of other persons. In case such data is shared, we do not guarantee its security.

Who might we share your information with?

We can share your data with third parties whom you have allowed us to share with for legal reasons. We may share your personal information with:

• Our marketing staff to share promotional materials with you once you have registered your email on our website.
• Our group companies. This refers to our subsidiaries, or our ultimate holding company and its subsidiaries.
• Subcontractors and third parties for the performance of a contract that we hold with them or that we hold with you;
• Third parties after you have permitted us.
• With third parties who provide us services because you have purchased goods or services.

Other reasons we may share your personal information with a third party

If Scholars Dom or substantially all its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets of the company.

In addition, we will share your data with third parties for the following reasons:

• If we must comply with a legal obligation; in certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
• If it is legally requested by a government agency;
• To enforce or apply our Website Terms of Use or other agreements;
• To protect the rights, property, or safety of Scholars Dom, our customers, or others;
• If the exchange of information with third parties is aimed at preventing fraud or reducing our credit risks.

Aggregated data

At times, we might share aggregated data with third parties. This is not personal data but statistical data as any personal information that can be used to identify you has been removed. You have the right to object to the sharing of your data even in this form.

Access to your data via password

Once you have registered on our website, you will have an account that can only be accessed by providing your username and password. This part is secure from the public and you should never share it.

Transmission and storage of your data

Unfortunately, the transmission of information via the Internet is not completely secure and we do not guarantee the security of your data as it is transmitted and stored. However, we shall use best practices to ensure your data is encrypted for maximum protection of this data.

How long will we keep your data?

We will never keep your data longer than it is necessary. In simple terms, we will keep your data:

• For as long as required by the law
• Until we no longer have a valid reason for keeping it
• Until you request us to stop using it or delete it.

We may keep just enough of your Data to ensure that we comply with your requests not to use your personal information or comply with your right to erasure.

If you choose not to give your personal information to us

If Personal Data is necessary to provide services to you under a contract between you and Scholars Dom, we will have to refuse to enter into that contract or provide the services before you give us your personal information.

Confidentiality Policy

• Sharing of your personal details with your writer and vice-versa is strictly prohibited.
• You are not allowed to deal or talk with your writer concerning any type of payment-related query or clarification, by any means.
• Only our customer management team can connect you with the concerned expert, for any clarification. Never share your contact details with the writer.
• You are not allowed to give details of any payment-related matter to the expert (tutor) even if asked to avoid fraud.
• You are only to pay on the website or the payment link generated by our sales team.
• In case of need of urgent reply from the expert, you may directly contact our Customer Care Team available 24*7 through live chat, and will assist you in the best possible way.

Scholars Dom uses highly secure payment gateways and takes privacy policy and confidentiality policies very seriously. If you place an order with Scholars Dom, you agree to comply with all aspects of this Confidentiality and Privacy Policy.

Users’ Rights

When you visit and use our website, we ensure that you retain the following users’ rights secured by the data protection law:

Access

You have the right to access your data, learn if and how it is being processed by us, and receive a copy of the information that is under processing.

Verification and rectification

You have the right to ask the team to verify the accuracy of the information we’ve collected from you, as well as the right to ask us to correct or update it.

Objection to processing

You have the right to object to the processing of your private information by our website in case the processing was unlawful or otherwise violated your consent, for example, if your data was processed for direct marketing, statistical, or scientific research purposes. However, the objection is not applicable in cases when the processing is necessary and our team can demonstrate legitimate reasons for that.

Data portability

You have the right to receive your data in a format that is well-structured, readable for a machine, and commonly used. If technically possible, you can request our team to transfer your information to another controller.

Restriction of information processing

On some occasions, you have the right to restrict our website to process personal information. If you use this right, our Website and/or Application is obliged to stop processing your information for any purposes other than storing your data.

Complaint

You always keep the right to lodge an official complaint to a competent supervisory authority responsible for data protection in case you consider that the processing of your personal information by our Website and/or Application was unlawful and has violated data protection laws.

Erasure

You have the right to request the erasure of your private under some circumstances without delay. The circumstances include occasions when you withdraw consent; when the private information is no longer needed for the purposes for which we’ve collected it or when the collected data was processed unlawfully.

Information

We are publishing this Privacy Policy to keep you informed as to what we do with your personal. We strive to be transparent about how we process and store your data. We will also answer all your questions regarding this Policy

Links to Other Websites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to a third-party website. Please review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Information protection

We use secure socket layer (SSL) technology to protect your information. We also use firewall and encryption software to protect your information from malicious attacks. Access to your personal details is limited to our operations team which needs the information to process your order. All our employees abide by our strict privacy policy.

In case of a security breach, you will be notified immediately. We do everything in our power and take all the measures necessary to protect your confidentiality.

Age Limitations

We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child or children have provided us with Personal Data, please contact us immediately so we can delete their data and deactivate their account. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes and updates to this policy

At times, we will revise and make changes to this Privacy Policy according to new developments or advances in legislation and the broader data protection landscape. Please check this page often to learn about any changes made to this Policy.

In case of any material changes, we will notify you by email (to the address associated with your account) or a notification to your order page. A notification regarding other changes may be passed to you by publishing it on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email at: support@scholarsdom.com
• Live chat with our online agents.
• Chat with us on WhatsApp through the phone number on our website
• Call us through the phone number shared on our website.